Customer Service Rep Needed – Luxury Jewelry Brand
Job Description
Join Our Team as a Customer Service Representative & Showroom Support at Shy Creation!
Shy Creation has been a leader in the luxury jewelry industry for over 20 years, known for our exquisite high-end diamond designs. As our company continues to expand, we are looking for a Customer Service Representative & Showroom Support to join our passionate and dedicated team.
At Shy Creation, we foster a supportive and energetic work environment where personal and professional growth is encouraged. If you’re motivated, detail-oriented, and excited about working in the jewelry industry, this could be the perfect opportunity for you!
Why Join Shy Creation?
✅ Competitive pay: $24/hr – $30/hr (based on experience)
✅ Paid training to set you up for success
✅ Comprehensive health benefits (Medical, Dental, Vision)
✅ 401(k) with matching contributions
✅ Metro pass for easy commuting
✅ Paid Jewish holidays
✅ Annual bonus opportunities
✅ A positive and collaborative team atmosphere
What We’re Looking For:
✔️ Passion for the jewelry industry
✔️ Strong organizational and communication skills
✔️ Ability to multitask and meet deadlines
✔️ Detail-oriented with excellent follow-up skills
✔️ A proactive problem-solver with a “can-do” attitude
✔️ Prior experience handling high-value merchandise is a plus
Your Responsibilities:
- Process orders and prepare merchandise from the showroom
- Keep inventory organized, labeled, and replenished as needed
- Coordinate with production to ensure orders meet quality standards
- Assist customers by answering showroom calls and inquiries
- Maintain a clean, safe, and organized workspace
- Work closely with the team to ensure seamless operations
Job Details:
📌 Job Type: Full-time
📌 Schedule: Monday – Friday, 8-hour shifts
📌 Location: In-person role
If you’re looking for a career in a growing company with a strong reputation in the luxury jewelry industry, apply today and become a part of the Shy Creation family!
