Digital Marketing Manager | Four Seasons San Francisco

Join Our Team as Digital Marketing Manager at Four Seasons Hotel San Francisco!

At Four Seasons, our greatest strength is our people. We believe in creating a workplace where everyone feels valued, inspired, and empowered to grow. Whether you’re helping guests create unforgettable memories or sharing stories that inspire, you’ll be part of a team committed to luxury, authenticity, and connection.

Why Join Us?
At the heart of San Francisco, our hotel is a modern oasis where the city’s energy meets Four Seasons’ world-renowned hospitality. Overlooking Yerba Buena Gardens and steps away from Union Square, the Financial District, and cultural landmarks like the Museum of Modern Art, we offer a dynamic environment filled with possibilities.

We’re searching for a creative and personable Digital Marketing Manager to help tell the story of our hotel, Private Residences, dining experiences, and the incredible people who make it all happen.

Your Role: Digital Marketing Manager

You’ll work closely with our Commercial Director to develop and execute marketing strategies that bring our hotel’s unique offerings to life. Your work will amplify our brand, attract guests, and celebrate the essence of Four Seasons hospitality.

Key Responsibilities:

Digital Marketing:

• Lead our digital strategy, crafting innovative campaigns to enhance the hotel’s online presence.
• Manage and update the hotel’s website and third-party platforms to reflect our brand and business goals.
• Monitor and optimize SEO/SEM, PPC campaigns, and digital ads.
• Track and analyze ROI, presenting monthly updates on marketing performance.
• Collaborate with hotel teams to create engaging social media content and monitor conversations relevant to our industry and local market.
• Partner with social media influencers to share authentic guest experiences.

Public Relations:

• Work with our PR agency to develop creative media campaigns and partnerships.
• Coordinate media visits, interviews, and photo or video shoots that capture our story.
• Manage our press room, image library, and promotional materials.
• Identify opportunities for local event participation and community engagement.

Collaboration:

• Work with internal teams and external vendors to deliver high-quality campaigns.
• Be a brand ambassador for Four Seasons, both on and off the property.

What You Bring:

• Proven digital marketing experience, including social media and content creation.
• A strong understanding of mobile and emerging platforms.
• Media relations experience with a creative mindset.
• Ability to juggle multiple projects, meet deadlines, and manage priorities.
• Familiarity with graphic design and production processes is a plus.

Why You’ll Love Working Here:

• Competitive Salary: $70K–$75K annually.
• Perks & Benefits: Medical, dental, vision, and 401(k) plans.
• Complimentary stays at Four Seasons properties worldwide.
• Complimentary meals and special rates for dining, wellness, and shopping experiences.
• Paid holidays, vacation, and sick leave.
• Opportunities for growth, including global task force assignments.
• A supportive, inclusive work culture where your voice matters.

Ready to take the next step in your career?
Click APPLY to submit your resume and cover letter (Word or PDF format).

We can’t wait to meet you! 🌟